GrowNextAI
Feature

AI Chatbot for Customer Messaging

Auto-answer DMs and comments across every channel, 24/7.

Customers message at all hours across WhatsApp, Instagram and Facebook. The AI chatbot answers their comments and direct messages automatically, using answers you provide once in your knowledge base — so no enquiry goes cold.

What you get

How it works

From idea to done in three steps.

1

Add your knowledge

Enter hours, pricing, policies and common Q&A once.

2

Connect channels

Link Instagram and Facebook to enable auto-replies.

3

Let it respond

The chatbot answers and routes hot leads to your CRM.

Frequently asked questions

Which channels does the chatbot cover?+

WhatsApp, Instagram and Facebook comments and DMs, plus your website via the website chatbot.

How does it know the answers?+

You fill a single business knowledge base — hours, pricing, policies, FAQs — and the chatbot answers from it across every channel.

Can I turn it off for a channel?+

Yes. Auto-replies have per-channel toggles, so you can enable them only where you want.

Related features

Website Chatbot

A 24/7 assistant on your site that answers and captures leads.

WhatsApp Marketing

Campaigns, offers and instant replies on the channel India reads.

Lead Generation & CRM

Capture every enquiry and track it from new lead to won.

Popular with Salons & Beauty, Clinics, Gyms & Fitness, Retail Businesses.

Ready to grow your business?

Try AI Chatbot free — start creating in minutes, no credit card needed.

Start Free