GrowNextAI
Feature

Unified Inbox for Every Customer Chat

Every WhatsApp, Instagram and website chat in one place.

Customers message you everywhere — WhatsApp, Instagram, Facebook and your website chatbot. The unified inbox brings all those conversations into a single screen so nothing goes unanswered, and lets you convert any chat into a tracked lead in your CRM.

What you get

How it works

From idea to done in three steps.

1

Connect channels

Link WhatsApp, Instagram and Facebook, plus your web chatbot.

2

Reply in one place

Read and answer every conversation from a single inbox.

3

Convert to a lead

Turn a promising chat into a tracked lead in one click.

Frequently asked questions

Which channels does the inbox cover?+

WhatsApp, Instagram and Facebook messages and comments, plus your website chatbot conversations — all in one screen.

Can I reply from the inbox?+

Yes. You can read and reply to any connected channel directly, without opening separate apps.

Can a conversation become a lead?+

Yes. Convert any chat into a lead in your CRM with one click, so follow-up and deal tracking stay in one place.

Related features

Lead Generation & CRM

Capture every enquiry and track it from new lead to won.

AI Chatbot

Auto-answer DMs and comments across every channel, 24/7.

WhatsApp Marketing

Campaigns, offers and instant replies on the channel India reads.

Popular with Real Estate, Clinics, Salons & Beauty, Local Businesses.

Ready to grow your business?

Try Unified Inbox free — start creating in minutes, no credit card needed.

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