Unified Inbox for Every Customer Chat
Every WhatsApp, Instagram and website chat in one place.
Customers message you everywhere — WhatsApp, Instagram, Facebook and your website chatbot. The unified inbox brings all those conversations into a single screen so nothing goes unanswered, and lets you convert any chat into a tracked lead in your CRM.
What you get
- One inbox for WhatsApp, Instagram, Facebook and web chatbot threads
- Reply to any channel without switching apps
- Convert any conversation into a lead in your CRM
- See which channel each message came from at a glance
- Keep response times fast so enquiries don't go cold
How it works
From idea to done in three steps.
Connect channels
Link WhatsApp, Instagram and Facebook, plus your web chatbot.
Reply in one place
Read and answer every conversation from a single inbox.
Convert to a lead
Turn a promising chat into a tracked lead in one click.
Frequently asked questions
Which channels does the inbox cover?+
WhatsApp, Instagram and Facebook messages and comments, plus your website chatbot conversations — all in one screen.
Can I reply from the inbox?+
Yes. You can read and reply to any connected channel directly, without opening separate apps.
Can a conversation become a lead?+
Yes. Convert any chat into a lead in your CRM with one click, so follow-up and deal tracking stay in one place.
Related features
Lead Generation & CRM
Capture every enquiry and track it from new lead to won.
AI Chatbot
Auto-answer DMs and comments across every channel, 24/7.
WhatsApp Marketing
Campaigns, offers and instant replies on the channel India reads.
Popular with Real Estate, Clinics, Salons & Beauty, Local Businesses.
Ready to grow your business?
Try Unified Inbox free — start creating in minutes, no credit card needed.
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